Return policy

RETURN

BEFORE to make a return, contact us by email at contact@boites-prestige.fr

Here are the returns conditions:

    • The return costs are your responsibility.
    • The request must be made under 14 days (from the delivery date).
    • All items must be returned in their sending condition (labels, packaging ...).
    • All damaged products cannot be reimbursed.
    • We have the right to refuse any return after a study your request.
    • We will not be responsible for any address error on the part of the customer.
    • Personal productsÉare not reimbursed for it.

REFUND

Our reimbursement times are 1 to 4 days depending on your payment method (PayPal, Mastercard or Visa bank card).